Terms of Service

Welcome to Opal Ember! These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to these terms. Please read them carefully.

1. General Information

  • This website is operated by Opal Ember. Throughout the site, the terms "we," "us," and "our" refer to Opal Ember.
  • By visiting or purchasing from our site, you agree to be bound by these terms, including additional policies linked here.
  • We reserve the right to update or change these terms at any time.

2. Online Store Terms

  • You must be at least 18 years old or have parental consent to use our store.
  • You may not use our products for illegal or unauthorized purposes.
  • Any violation of these terms may result in termination of services.

3. Product Information & Pricing

  • We strive for accuracy but cannot guarantee that product descriptions, pricing, or availability are always 100% accurate.
  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue any product without prior notice.

4. Payment & Billing

  • We accept [list payment methods: Credit Cards, PayPal, Shopify Payments, etc.].
  • You agree to provide current, complete, and accurate purchase and account information.
  • We reserve the right to refuse or cancel orders for suspected fraud or unauthorized activity.

5. Shipping & Delivery

  • We ship worldwide/domestically. Shipping times vary depending on location.
  • Customers are responsible for providing accurate shipping details.
  • Lost or delayed packages due to incorrect addresses will not be refunded.

6. Returns & Refunds

  • We accept returns within [number] days of delivery for unused, unworn items in original packaging.
  • Certain items (such as customized jewelry) are non-refundable unless defective.
  • Customers are responsible for return shipping costs unless the item is faulty.

7. Intellectual Property

  • All content, including images, designs, and text, belongs to Opal Ember and may not be copied without permission.

8. Limitation of Liability

  • We are not liable for indirect damages, such as lost profits or data, resulting from using our services.
  • Our maximum liability is limited to the purchase amount of the product in question.

9. Governing Law

  • These Terms are governed by the laws of United States, and any disputes will be handled in the appropriate courts.